At Love Chapters, we are dedicated to providing you with beautiful wedding stationery delivered in a timely manner. Please review our shipping policy to understand our procedures and your options.

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Processing Time

• Orders are typically processed within 1 business day after payment is received and the final proof is approved.

• Custom orders may require additional processing time. We will communicate estimated timelines during the order confirmation process.

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Shipping Methods

We offer various shipping options to meet your needs:

• Standard Shipping: Typically takes 7-10 business days for delivery.

• Express Shipping: Typically takes 5-7 business days for delivery.

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Please note that delivery times may vary depending on your location and the shipping carrier and products ordered.

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Shipping Rates

Your shipping rate is included in the total price.

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Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment.

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Damaged or Lost Items

If your order arrives damaged or if it does not arrive within the estimated delivery timeframe, please contact us within 2 days of receiving your order. We will work with you to resolve the issue, which may include issuing a replacement or refund.

 

Changes to Your Shipping Information

If you need to change your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee changes can be made once the order has been processed.